Disconnecting the GMC account from your CSS

Created by Aneta Węglarz, Modified on Wed, 28 Aug at 9:27 AM by Aneta Węglarz

Disconnecting the GMC account from your CSS and migrating it back to Google Shopping - "Switch back"

If you want to disconnect the customer without deleting his account and switch it back to Google Shopping, fill in the following form

Link to the form: https://support.google.com/css-center/contact/account_switches_for_css

⚠️ You will gain access to the form by logging in with the Google account that was used to activate the CSS service.

Fill in the required fields as follows:

select Standalone if you want it to become a standalone GMC acount
select MCA sub-account option if you want it to "return" it back a subaccount to a multi client account

Merchant account name you want to switch

Account ID you want to switch

CSS Name to which you want to switch the account - insert "Google Shopping"

If the account is to be switched as a sub-account to a multi client account, insert the ID of this multi client account in the following field

⚠️ After submitting the application, you will receive an email from Google Support that the admin of the GMC account you want to switch must accept the switch request in his/her GMC account panel and other information regarding the transfer of the account.

More details about Account Switches can be found also at Google Support

https://support.google.com/css-center/answer/11144098?hl=en